Assist both the medical providers as well as the front desk staff as needed. This role will will not only require clinical and technical skills, but also great communication with patients and other staff, and knowledge of the esthetic industry/skincare. No medical experience required, but is preferred.

Your role may include receiving and welcoming customers to the spa, assisting with phone calls or scheduling, answering inquiries about services, products and pricing offered at the spa. Under the supervision of a medical provider, you will also use or learn clinical skills such as daily set up of procedures, assist with rooming patients, removal of cosmetics, application of facial products, and assisting providers by recording and updating medical histories and contact information in patient files, rescheduling patient appointments.

As the face of the business, our staff will have the responsibility of promoting the image of the organization by having attention to detail including personal appearance and the appearance of the spa. This includes having a professional appearance.

Duties and Responsibilities

Important duties, tasks, and responsibilities required for this position:

• Assist with opening and/or closing the spa at the appropriate time

• Setting up rooms for procedures

• Checking patients in and out of appointments

• Recording patient health history information and contact information

• Communicate with providers about patients’ arrival, cancellations or patients who do not come to their scheduled appointment

• Removing cosmetics and reapplication of delegated products

• Utilizing a calming demeanor to help patients through procedures

• Assisting providers with post treatment education and guidelines 

• Assisting providers with review of treatment plans and scheduling

• Sanitizing rooms between procedures

• Inventory, organizing, cleaning and restocking treatment rooms

• Light cleaning (taking out trash, shapes containers, etc)

• Assist with laundry 

• Understanding prescription skincare carried by the office, exercising professional and clinical judgement when making recommendations to patients

• Remaining up-to-date on all procedures the clinic offers and knowledge of the latest innovations in medical aesthetics and cosmetic dermatology 

• Practice in a professional manor meeting the standards of the clinic

Skills and Qualifications

• Medical experience & knowledge of medical terminology preferred but no required

• Good human relations 

• Knowledge of phone etiquette, comfortable making calls to patients and handling scheduling inquiries

• Possess strong knowledge of how computers work, iPad knowledge, as well as the ability to use retail software to process and store information

• Excellent multitasking skills to successfully handle several assignments at the same time

• Possess strong organizational skills required for achieving efficiency on the job

• Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.

Pay & Benefits:

• Hourly rate based on experience  

• 4 days per week, 32-26 hours

• 3 weeks of PTO annually 

• Retirement plan:  Company will match up to 3% of your compensation.  

• Health insurance  

• Flex Spending Options

  • FSA Dependent Care

  • FSA Health Care 

Aesthetic Benefits: Personal aesthetics, estimated value $7,500 

• Free Botox once every 90 days (50 units or more per quarter- $2,600 per year Value+) 

• Free Broad Band Light (BBL) treatment every 90 days (Face or Face/Neck treatment $1,600-$2,100 per year Value+) 

• 1 additional Free Service of the employee’s choice every 90 days (Dermal filler, laser treatment, body sculpting, facial, etc) ($2,800 per year Value+) 

• 40% off all skin care and retail products sold by the clinic

• Additional Services/procedures desired by the employee may be purchased at the cost plus 10%. This is to cover the providers time and cost of supplies. These procedures must be scheduled during non-clinic or low volume clinic times

• Friends and family discount 

• Additional benefits of skin care and services may be offered by brands, companies and partners of Infinity Medical Aesthetics at no cost to the employee

• Employee will be able to try or receive new products or procedures at no cost in order to speak to patients about the benefits of new products and services